Subsidy Provider Reimbursements

To be reimbursed from our Subsidy Program for Child Care services, Providers must submit a timesheet each month for the previous month (for example, a timesheet for January would be submitted in February). It takes up to 30 business days for Providers to receive a reimbursement. Payments are made in the order of timesheet submission, so it’s best to submit timesheets as early as possible each month. Timesheets can be submitted by email ([email protected]) or fax (702-629-6232).

Below are links to the timesheet and other forms useful for Subsidy Reimbursements

Reimbursement Status Inquiries
For the fastest response to inquiries about the status of your reimbursement, emails to Provider Services are usually replied to on the same business day. Phone calls regarding reimbursements are directed to voicemail and usually returned within 24 hours.

Provider Billing Training is required for new Providers and highly recommended for existing Providers that have questions about the reimbursement process. The training is offered monthly and is Nevada Registry-approved for two credit hours. To register for provider billing training, please click here.